How to inform ex-AssignedTo analyst about the withdrawal in Service Manager 2012
In this post I’d like to share one solution for Microsoft System Center 2012 Service Manager that we were recently asked. One company has a practice to notify not only the assigned analyst about a new...
View ArticleHow NOT to email end users about converted work items or how to email in SCSM...
I spent most of my last weekend to help our customer to solve the situation with notifications for affected users. Originally, the customer had set up following the notification workflows: If a new...
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